You read that right! One “secret” to growing your spa business is going to be revealed in this article. But why is the word secret in quotation marks? Because I don’t think this is a new concept or truly even a secret to spa business owners, just something that needs to be evaluated and visited more regularly.
The secret? Focus on your team & training them.
Shocking, right? You should TRAIN your team! I know you know this, but time and time again, I have talked with spa employees who were improperly trained and their manager and the business owner had no idea.
Here is what happens: as the spa business owner, you started by yourself or maybe with one other employee.
You trained that person and as you grew, you probably took part in training the next 5 people. But as you continued to grow, the training was most likely passed off to someone else on the team. This is not the problem!
The problem is that if you are not regularly evaluating and updating your training materials and spending time making sure that your employees are well-trained, then I promise you, they aren’t well-trained.
Updating your training materials and having mandatory trainings regularly allows you to continue to make sure of two things:
Existing clients are the easiest clients to get! Focusing your efforts on your team allows you to build culture, which is going to be the key to employee satisfaction, retention, and even overall business growth and success.
A company doesn’t make the people, but people do make the company, and top-talent is going to be attracted to a spa that is already a great place to work.
So the next time you are evaluating your strategy for ways to grow your revenue and your business, remember that happy, healthy employees show up to work, do great work, and work hard, which is something that your clients will witness first-hand every time they walk through your doors.
This program is perfect for new partners looking to preview an Artemis device without the commitment of leasing or purchasing.
STEP offers competitive pricing with a 3-month minimum term on certified pre-owned devices based on availability. After the 3-month preview term, you have the flexibility to continue with STEP on a month-to-month basis, roll into a lease, purchase, or return your device hassle-free.
We are so confident that you will make your ROI back that we even offer a revenue guarantee on select products. Please speak to our sales team for more details.
Exclusion: Skinalysis™
This program is designed for new and existing partners alike who are eager to bring an Artemis device into their business without the financial burden of purchasing.
LEAP offers you the most flexibility with your finances, allowing you to choose the term, device type, and down payment that works best for your business. Pricing varies depending on device type and chosen term.
For the greatest savings, we offer the opportunity for you to purchase a device outright in cash at any time, either right away or after your STEP or LEAP term.
We offer both new and certified pre-owned devices and accept payment by bank transfer, debit, or credit card for greater convenience.